At Publix just now most shoppers are in panic stage with the threat of the winter storm dipping inside the perimeter. A woman with 5 gallons of milk and no less then 25 Stouffers waved me in front of her with my handful of vegetables. Her response had me thinking.
When you thank someone for doing something for you, do you find that more people are replying with ‘no problem’, rather than ‘you’re welcome’? Do you think ‘no problem’ is the same as saying ‘you’re welcome’? Also, I find that I say ‘sure’ instead ‘yes’ when I’m asked something like ‘is it okay to do blah blah blah?’
Consider and Apply?